This is the second safety information letter in less than two years being issued by Renault. The first safety information letter was sent in both April and May of 2007, this was followed by another issuing of letters in August 2008. Renault went as far as to use the DVLA to contact all the Clio owners registered on their database by recorded delivery and inform them that they were at “risk of damage to your vehicle and loss of visibility…there is potential for serious personal injury”.
Concerns from customers
The BBC programme Watchdog was the first to highlight the problem when two years ago, they received over a thousand complaints from customers that their bonnets were opening while they were …